The location of the heater kit toggle switch depends on the seat model:

Convoy Seats: The heater toggle is integrated with the seat controls on the left side of the seat.
HD HINO and Refuse Seats: The heater toggle is integrated on the right side of the seat.

If you are installing a heater kit into a seat that was not originally equipped with one, the toggle switch can be mounted wherever is most convenient for your application. While many customers choose to mount it directly on the seat, it can also be installed on the dashboard, control panel, or another suitable location based on your vehicle layout and personal preference.

To find installation instructions, please visit the Resources section of our website and select Installation Guides.

There you will find the installation guide for seat belts, along with step-by-step instructions for related components.

To learn more, please visit the Resources section of our website and select Installation Guides. There you will find the installation instructions for the Universal Mounting Plates (#88059), including step-by-step details.

To learn more about how the Z-bars work, please visit the Resources section of our website and select Installation Guides. There you will find the installation instructions for the Z-bar (#81059A), including step-by-step guidance.

Yes, air-ride seating is available in both our Convoy Series and HD HINO Low Profile Suspension Seats.

Our seats are designed to fit a wide range of fleet and heavy-duty applications and can be configured with mounting options to suit many OEM setups.

This includes our Convoy Semi-Truck Seats, HD HINO Low Profile Suspension Seats, and Refuse Truck Seats, which are available with application-specific mounting solutions for various makes such as Kenworth, Volvo, Peterbilt, International, Freightliner, Ford, GMC, Hino, and others.

Depending on the model, different levels of comfort and features are available to meet your needs. For example, the Convoy series (I, II, and III) offers tiered comfort options, while HD HINO and Refuse seats are designed specifically for commercial and heavy-duty applications.

All seat lines offer flexible configuration options, including direct air or 12-volt self-contained systems (where applicable), as well as multiple upholstery choices such as cloth, vinyl, or leather.

With the correct mounting bracket, our seats are designed to integrate smoothly into many OEM applications while allowing for customization based on your equipment and comfort requirements.

Yes, we ship across North America and internationally.

We process multiple shipments daily using a variety of carriers and documentation requirements to ensure your order arrives on time and as expected. We are experienced in working with prepaid, collect, and third-party shipping arrangements, and can accommodate the shipping method that best suits your needs.

Yes, we do offer bulk purchase discounts in certain cases.

For more information, please contact our sales team through the Contact Us form. A representative will be happy to review your order details and let you know what pricing options may be available.

Trade account setup typically takes about one week, depending on how quickly trade references are received and processed.

To begin the process, please complete the Application for Credit, available in the Resources section of our website.

You can view full warranty details by visiting the Resources section of our website. This section contains the most up-to-date warranty information for all of our products.

To be eligible for return, products must be unused, in resalable condition, shipped freight prepaid, and approved by our affiliate, Ultra Seat Corporation, with a Return Goods Authorization (RGA) number before being returned.

Key return policy details include:
· Returns must be requested within 30 days of the invoice date.
· Returned products are subject to a 15% restocking fee (some exceptions may apply).
· Canadian returns must be shipped to our distribution centre in Edmonton, Alberta.
· U.S. returns must be shipped to our distribution centre in Portland, Oregon.

Once the returned product has been received and inspected:
Trade account customers will receive a credit adjustment that can be applied to future purchases.
Cash sale customers will receive a refund to the original credit card used for the purchase or by cheque issued to the entity listed on the original bill of sale.

If you have questions about a return or need to obtain an RGA number, please contact our customer service team at 1-800-667-7328 before shipping your product.

For full terms of sale and the most up-to-date information, please visit the Resources section of our website.

Creating a customer account is quick and easy. Simply visit the Login page from the top menu of our website and select “Register Now.”
Follow the registration steps to create your account and gain access to customer-specific features and resources.

If you’re interested in becoming a dealer, please complete and submit our contact form. A member of our team will review your inquiry and contact you within 2 business days with information about our dealer program, requirements, and next steps.

The main difference between mid-back and high-back seats is the height of the seat back and the level of upper-body support they provide.

Mid-Back Seats, such as our Refuse Truck Seat, extend to a few inches below shoulder height and provide comfortable support while allowing for greater upper-body mobility.

High-Back Seats, such as our Convoy Series and HD HINO Low Profile Suspension Seats, extend to shoulder height or higher and offer additional support for the shoulders, neck, and upper back.

The best option depends on your vehicle, application, and personal comfort preferences.

You can download digital copies of our brochures directly from the Brochures section of our website.

If you would like printed promotional materials, simply fill out our inquiry form to request a complimentary brochure kit. We’ll be happy to provide materials to help you showcase our products to your customers.

Our seats and mounting options are designed to make installation as simple as possible.

We offer application-specific mounting brackets that are engineered to match your truck’s factory mounting pattern. Our sales team can help you select the correct bracket for your vehicle and seat configuration.

When paired with the appropriate mounting option, your new seat is designed for straightforward installation.

All our seats are built to order and ship in the order they are received. Our average production lead time is 5–7 business days.

During checkout, you can choose the shipping rate and service level that best fits your needs. If you require a customized shipping solution, our sales team can work with you after your order is placed to arrange transportation options for your specific destination and requirements.

We can also ship using your preferred carrier. Simply provide your carrier’s name and account number, and we can arrange for the shipment to be sent collect on your account.

Our dedicated sales team is available to help determine the most efficient and cost-effective shipping option for your order.

Seat features vary by model:

Convoy Series Semi Truck Seats come standard with an integrated headrest and adjustable armrests.

Refuse Truck Seats offer armrests and a headrest as optional upgrades that can be added during the ordering process.

HD HINO Low Profile Suspension Seats include an adjustable headrest, while armrests are available as an optional upgrade during the ordering process.

Seat Belts: Seat belts are not included with our truck seats and are not currently available for purchase. Please check back for updates, as our product offerings may change over time.

Yes. With multiple distribution centers, the company is capable of shipping quickly and efficiently throughout North America as well as internationally.

Yes. The seating systems at ShopSemiTruckSeats.com are designed as OEM alternatives and often exceed factory seating in comfort, adjustability, and build quality.

Yes. The company supplies both Direct Air seats and 12-Volt Self-Contained Air Compressor seats.

We offer seats for a wide range of truck makes and models.
The easiest way to find the right seat is to use our Seat Finder, which allows you to browse seats by vehicle make or seat base type.
If you need assistance, our sales team is happy to help. Simply fill out our contact form and provide your truck’s make, model, and year. A member of our team will review your information and contact you with suitable seat options by the end of the next business day.